Privacy Policy

1. Introduction

SIA Solar ("we", "our", or "us"), operated as a vertical of Garage Productions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website siasolar.in or contact us regarding our solar energy products and services.

By using our website or services, you agree to the terms of this Privacy Policy. Please read it carefully.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, and phone number (via contact forms or enquiries)
• Address or location details (for site assessment and installation)
• Any other information you voluntarily provide to us

b. Usage Data

• IP address, browser type, and operating system
• Pages visited, time spent on the site, and referring URLs
• Device information

c. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies, but some parts of our website may not function properly.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide solar consultation services
• Send you quotes, proposals, and project updates
• Process and manage your solar installation project
• Send periodic newsletters or promotional content (with your consent)
• Improve our website and services based on usage patterns
• Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website or conducting our business (e.g., CRM tools, email platforms), subject to confidentiality agreements
• Government or regulatory bodies when required by law (e.g., MNRE, DISCOMs for subsidy or net metering applications)
• Business partners only with your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once no longer needed, we securely delete or anonymise your data.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent to marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@siasolar.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@siasolar.in
• Phone: +91 9990041497
• Address: C-102, ATS Bouquet, Sector 132, Noida, Uttar Pradesh – 201304